Always helpful, I got a little Buzz bike and it has been great fun. A lot of bang for your buck.
I have bought three electric bikes from Electric Bike World in Southampton (one for me, one for my wife and one to replace mine when it got stolen in Oxford). I bought my first electric bike from another retailer in Oxford but now realise that by comparison, the LifeCycle range and after sales on offer at EBW are far superior. The other retailer's poor quality (bike and customer care) made me look further afield and I have never looked back. I'd rather travel from Oxford to Southampton on the few occasions that I need Stuart and his team's excellent expertise than put up with mediocre service nearer home. The two year warranty adds peace of mind when making a large purchase such as this.When I had my LifeCycle Mountain Sport stolen in 2016, I asked for exactly the same model to replace it, as there was no way, in my opinion, that it can be improved. I also bought my wife the alpine version at the same time (easing the financial hit with a 0% finance deal that Stuart arranged for me). I cycle 14 miles to work every day (all weathers - unless it is icy) which takes approximately 50 minutes and it has paid for itself many times over in car / petrol / parking costs. Routine maintenance is done locally (I use a standard bike mechanic for brakes, punctures and minor repairs) and anything major, I pop down to Southampton, where I have always received top class service.
As a previous electric bike owner I did a lot of research before purchasing the City Sport bike and have no regrets. I was sold on the battery performance and features it offered compared to the competition. One particular feature I find extremely useful is as soon as you start to pedal the motor kicks in, very good when you are trying to start on a hill. My other electric bike needs the crank to go round at least a full turn prior to motor assistance. Stuart Conway could not be more helpful, I called him several times prior to and after the purchase and he answered all my questions in a friendly professional manner. I really enjoy the City Sport bike, I use it most days just for pleasure. It was a good buying decision, and I am confident that in the unlikely event of any problems in the future they will be rectified by Electric Bike World.
Dealt with Stuart and Tony - very helpful. My friends mother and step dad bought 2 electric bikes from here and they are very happy with them. Would thoroughly recommend.
Great shop, very professional, helpful and well informed staff, nothing too much trouble, helped us find the right bike for our needs at a great price. Very happy customer, would recommend to anyone.
Electric Bike World is a UK Bicycle Store based in Southampton, South East England. Electric Bike World is located at 54 Bedford Pl, Southampton SO15 2DT, UK.
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