Absolutely appalling. I wouldn't even rate one star of Google allowed it.Had to approach the legal obudsman to complain about the lack of communication and failings of CGM providing below standard service.The ombudsman awarded me compensation to which CGM failed to pay!.. yes, they even ignored the ombudsmans decision to pay compensation.Had to inform the ombudsman that they have failed to comply with the decision and it was only when they were reissued the instruction/reminder that they must pay or be reported for misconduct that they finally sent a cheque.Absolutely appalling solicitors... Avoid!... There are plenty of choices of solicitors in the Southampton area who can provide a satisfactory services and actually communicate with it's customers and not just ignore emails and hand delivered correspondence, CGM do not fall into this category.Shame on you CGM!
I hope this firm doesnt take out a class action against my company paying only commission and working 70 hour weeks. Go Sevenist!
We used CGM solicitors for conveyancing when selling our house. At first they seemed to be reasonably competitively priced, however their service is not great. The main influence for us in choosing CGM was that they were based in the centre of Southampton, so easy for either my wife or myself to visit in person if there were any issues; however this isn't really how it worked out. Karen avoided us constantly. No information or advice was forthcoming and we were shut down when we once asked to meet in person. Dealing with Karen was not pleasant, she is cold and rude. Moreover she dropped the ball in collecting information from the forward chain and added delay to our purchase.The only saving grace is that ultimately, the job was completed, which is why they receive two stars.
CGM Solicitors is a UK Lawyer based in Southampton, South East England. CGM Solicitors is located at 2-5 College Pl, Southampton SO15 2UT, UK.
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