I have bought a few properties in my time and have a very poor image of typical Estate agents. Becky at Savills has completely changed that view. Knowledgeable on every single aspect of the property, a detailed knowledge of the lease terms and the management charges and the respect and cadence of communication that was entirely appropriate are the first qualities that come to mind. I have very few companies that I list as giving superb customer service and Savills rate in that very few now. Thank you Savills for selecting your staff so appropriately. Above all thank you Becky for taking the time to know your Vendor and your Customer so well that you were able to pit us together in such a smooth and enjoyable transaction.
We didn't go to whatever Savills is
Savills southampton are absolutely terrible. Dont bother wasting your time. We were calling for 3 days to try and arrange a viewing on an Ocean Village apartment. After finally getting through to someone we arranged an appointment for 4pm on Wednesday. When on the phone I corrected her when she repeated back to me so 4pm thursday as I specified Wednesday. She agreed and all seemed fine. Then got off work early and drove all the way here to see nobody around, no office to go to, no Savills signs showing where to go, no contact from them saying where to meet. Only to call a further 3 times outside the building to be told she thought it was thursday and she is too far away to turn around to proceed with the viewing. Needless to say we will no longer be looking at any of the properties with them.
Hideous website, it's nearly like they don't want anyone to be able to find properties for sale. Not easy to get along with as the other reviewer points out. Try to avoid these guys, if it's on their website it's because it's already been offered to the local buyers and none of them are interested.
Sadly I've had the misfortune to come into contact with this incredibly unprofessional and discourteous Savills branch. By chance I happened to discover one of the properties listed by the branch on Rightmove was using a copyrighted photograph of mine without authorisation or even credit.As the creator of a local history website based on the area of the property in question, I was frustrated that my strictly not-for-profit work was being used for commercial purposes; the website clearly states that permission must be sought for such uses. I do not have an issue with re-use of my work for non-commercial purposes.Of course I accept that mistakes can be made and the infringement might not have been intentional. After contacting Savills politely requesting that the photograph be removed, I received a quick and thoroughly professional response, apologising and assuring me the photo would be removed. In addition, Savills asked whether I would consider letting them use more of my photographs in exchange for payment. I decided that they could use some of my photographs as long as a "reasonable donation" to a specific charity was made.Despite agreeing to this, bizarrely I had no further response and two weeks later the offending photograph still remained on Rightmove. Since then I have followed up twice with further emails asking for the photo to be removed and have been ignored.What strikes me is the amazingly arrogant behaviour of a so-called professional firm who have chosen to disregard my legal rights as the copyright owner by continuing to ignore my simple and perfectly fair request in having the photo removed. It is not acceptable to use other people's work without permission for commercial gain, and a firm such as Savills should realise that.
Savills Southampton is a UK Real Estate Agency based in Southampton, South East England. Savills Southampton is located at 2 Charlotte Pl, Southampton SO14 0TB, UK.
Please contact with Savills Southampton using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Savills Southampton opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Real Estate Agency in Southampton
You Might Also Consider