I found reception to be very unfriendly until I was short back and then the attitude changed. The doctor I saw was extemely unhelpful and was essentially guessing with me what it is that could be wrong and didn't do any basic checks. I have since joined a different surgery and much happier.
Its a shame i cant score lower than one star because i still think this is generous, some (not all) of the staff are incredibly rude, they really dont want to help you at all, you have to wait weeks for an appoinment and be made to feel as if its your fault you need to see a doctor.This is by far the worst doctors surgery i have ever had to deal with in my life, some of the staff struggle with basic people skills.Im glad that i am not ill all the time and i rarely use them (once a year maybe) but most the times i have had to use this "service" its been a terrible experience.I would like to say though its not everyone here that is rude and i can imagine that some of the staff here genuinely want to help you but unfortunately they are let down by the staff that cant perform well in thier roll.
The absolute worst doctors I have ever been with. I was left with an ectopic pregnancy for over 3 weeks. sent for blood test after blood test, was told I just losing a twin and I was still pregnant before actually reading my notes. rushed into hospital for an emergency op same day I was told It definately was not ectopic even though all my symptoms pointed to this. I nearly died due to their negligence.
A great surgery which we have used since we returned to Southampton 17 years ago. Staff are always friendly and provide great service.
This surgery is great. I get scared going to the doctors normally but here it is very efficient once you are registered with them. The nurses can do most tests and print prescriptions for a doctor to sign, you can book appointments online and sign in using the patient online system, and I always get what I need quickly and find the staff quite approachable.
Atherley House Surgery is a UK Doctor based in Southampton, South East England. Atherley House Surgery is located at 143-145 Shirley Rd, Southampton SO15 3FH, UK.
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