This once great surgery has gone drastically downhill. All but one of the decent reception staff have left and it shows. 40 minutes plus to get through on the phone and when you finally do, the reception staff are incompetent. One I spoke to didn't know what a house call is!! Two doctors, i encountered recently, Brinklow and Ganesan were cold and unfeeling. I'm now an ex patient.
I was registered here during my cancer fight. The staff are wonderful. And my GP has been fantastic. This practice embodies everything that is right with the NHS....
They looked after me really well when I had to have dressing changed while on holiday (2016) they staff were pleasant
Staff are consistently helpful and seem to genuinely care. It's easy to get an appointment.
This surgery is one of the best in my opinion. The staff are helpful and polite and it's always busy which is a strain on the doctor and nurses but they cope with it so well . Calm and pleasant atmosphere. Great.
Brook House Surgery is a UK Doctor based in Southampton, South East England. Brook House Surgery is located at 98 Oakley Rd, Southampton SO16 4NZ, UK.
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